Complaints Procedure

Complaints Procedure

          The editorial office of the journal provides the opportunity to submit and review complaints regarding potential violations of the principles of academic integrity, publication ethics, and editorial policy.

          Complaints may be submitted by authors, reviewers, or other interested parties in written form to the official email address of the editorial office.

          The complaint must include:

          a clear description of the alleged violation;

          justification and supporting evidence (if available);

          contact information of the applicant.

          Complaints are considered by the editorial board in accordance with the principles of objectivity, impartiality, and confidentiality. Where necessary, independent experts may be involved in the review process.

          The review period is typically up to 30 calendar days.

          Based on the results of the review, the following decisions may be taken:

          rejection of the complaint as unfounded;

          request for the author to make revisions or corrections;

          rejection of the manuscript;

          publication of a correction;

          retraction of the article;

          notification of relevant institutions.

          The applicant has the right to appeal the decision. Appeals are considered by an independent member of the editorial board.