METHODS AND TOOLS FOR ASSESSING ORGANISATIONAL CULTURE IN PUBLIC AUTHORITIES IN THE CONTEXT OF DIGITALISATION

Keywords: method of dynamic cultural analysis, public authorities, organisational culture, assessment, public administration, digital cultural index of adaptability, digitalisation

Abstract

The article examines the theoretical and practical aspects of the development and implementation of methods and tools for assessing organisational culture in public authorities in the context of digitalisation. The author substantiates the need to improve existing approaches to assessing organisational culture, taking into account the challenges of digital transformation of public administration. Scientific approaches to understanding the essence of organisational culture assessment in the digital era are analysed, existing methods and tools for such assessment are systematised, their limitations and shortcomings are identified in the context of modern requirements for organisational development of public authorities. An innovative method of dynamic cultural analysis in the context of digitalisation (DCAC) has been developed, based on a multi-level approach (individual, structural, organisational levels) to assessing cultural changes in real time. An algorithm for implementing the DCCA is proposed, which includes a preparatory stage, collection of basic data, setting up monitoring tools, data analysis, interpretation of results, periodic evaluation and improvement. The potential problems of implementing the method are identified and ways to minimise them are proposed. An innovative tool, the Digital Cultural Index of Adaptability (DCIA), has been developed, which allows systematically measuring the level of digital adaptability of organisational culture by assessing four key components: the level of digital competence, readiness for innovation, cultural support for transformation, and digital interaction. The algorithm for implementing the CCA and recommendations for overcoming possible barriers to its implementation are presented. The essence of the study is to develop a comprehensive approach to assessing organisational culture in the context of digitalisation, combining an innovative method and tool that takes into account the specifics of the public sector and modern requirements for the digital transformation of government. The practical significance of the results obtained is determined by the possibility of their use to improve the efficiency of organisational culture management in the process of digitalisation of public authorities.

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Published
2024-12-20
How to Cite
PYZYUK , D. (2024). METHODS AND TOOLS FOR ASSESSING ORGANISATIONAL CULTURE IN PUBLIC AUTHORITIES IN THE CONTEXT OF DIGITALISATION. Dnipro Academy of Continuing Education Herald. Series: Public Management and Administration, 2(2), 105-115. https://doi.org/10.54891/2786-6998-2024-2-15
Section
"Dnipro Academy of Continuing Education Herald", Series: "Public Management and